Opportunities
Our advocacy, communities, and programs exist solely to meet the needs of people with developmental disabilities and their families.
Careers
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Status: Full-time, Exempt
Pay Range: $50,000–$56,000
ORGANIZATION OVERVIEW
ElevateDD is a platform dedicated to statewide advocacy work created to represent the entire scope of services and programming offered through each of our communities: the Down Syndrome Association of Central Ohio (DSACO), Adult Literacy Ohio, and Learning Aid Ohio. The ElevateDD name represents what drives our advocacy, education, and innovation: elevating the voices of people with developmental disabilities, elevating the needs of families, and elevating advocacy issues to leaders and decision makers.
Our roots began with DSACO, which was created to support families, promote community involvement, and encourage opportunities for people with Down syndrome. As we continued to innovate and identify additional needs of those who we serve, we expanded programming to offer statewide developmental disability services. This growth resulted in the formation of two additional communities: Learning Aid Ohio and Adult Literacy Ohio. ElevateDD, through its various communities, now serves people with developmental disabilities and their families throughout every county in Ohio.
POSITION OVERVIEW
The Coordinator, Education Services supports the daily coordination of ElevateDD’s statewide education services, with a primary focus on Learning Aid Ohio and Adult Literacy Ohio. The role helps keep learner and tutor enrollment, matching, participant communication, referral follow-up, documentation, and reporting workflows organized, accessible, accurate, and aligned with program requirements.
Reporting to the Senior Manager of Statewide Education Services, this position provides responsive support to learners, families, tutors, contractors, and partners while maintaining reliable program records and communication systems. The role coordinates routine program operations across Learning Aid Ohio and Adult Literacy Ohio and contributes to an efficient, clear, and positive participant experience.
PRIMARY RESPONSIBILITIES
Program Coordination & Participant Support
Coordinate day-to-day support workflows for learner, family, tutor, and contractor inquiries, enrollment follow-up, application review, matching status, and program communication.
Monitor shared education-services inboxes, return calls, route questions, and document interactions and follow-up needs.
Provide program navigation, referral guidance, accessibility-minded support, and resource connection using approved program information and procedures.
Coordinate participant materials, program updates, schedules, support tickets, FAQs, and routine communications across Learning Aid Ohio and Adult Literacy Ohio.
Enrollment, Records & Workflow Support
Maintain accurate enrollment, matching, referral, session, communication, and participant-support records in program systems and tracking tools.
Complete routine updates to participant records, communication logs, support queues, and program documentation.
Support application review, tutor recruitment and onboarding workflows, tutor engagement, and retention activities.
Identify incomplete or inconsistent information and coordinate corrective follow-up with staff, participants, tutors, or contractors.
Reporting, Improvement & Cross-Team Support
Support the Senior Manager with implementation of program operations, funding deliverables, reporting, and continuous-improvement activities.
Assist with program data cleanup, dashboard support, grant documentation, contract reporting, and preparation of routine program information.
Coordinate with data, communications, advancement, grants, finance, and administration staff on program requests, materials, testimonials, events, and partner needs.
Recommend improvements that strengthen program navigation, response time, documentation quality, participant communication, and user experience.
Escalate exceptions involving eligibility, funding allocations, matching policy, contracts, compliance, sensitive participant concerns, or external commitments.
Protect confidential learner, family, tutor, contractor, and organizational information
This position description identifies the primary responsibilities and expectations of the role and is not intended to be an exhaustive list of all duties. Responsibilities, priorities, and reporting relationships may be modified based on organizational needs, strategic priorities, funding, and business necessity. Nothing in this position description alters the at-will nature of employment or creates an employment contract.
BENEFITS
16 Days PTO
8 paid holidays + paid winter break from December 24th through January 1st
Health, dental, & vision plans with immediate coverage
HSA account with employer contribution
Hybrid work schedule (2 days in office, 3 days work from home)
403(b) with 3% employer match after 6 months
OTHER DETAILS
Smart casual dress code
Flexible work environment and schedule
9:00AM-5:00PM work schedule
HOW TO APPLY
Don’t meet every qualification? Studies have shown that women, communities of color, and other historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. ElevateDD is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe in the value of different experiences, skills, and voices in strengthening our work and achieving our mission. We also strive to have our team reflect the rich ethnic, racial, and socioeconomic diversity of our state. So, if you’re excited about this role and our mission, we strongly encourage you to apply, even if your experience doesn’t align perfectly with every qualification in the job description. You may be just the right candidate for this or other roles!
Interested candidates should submit resume and cover letter to the attention of Serra Marshall, HR Manager, at smarshall@elevatedd.org
We look forward to hearing from you!
Full Job Description: Coordinator, Education Services
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Status: Part-time, Nonexempt
Pay Band / Range: $21.15–$26.92 per hour
ORGANIZATION OVERVIEW
ElevateDD is a platform dedicated to statewide advocacy work created to represent the entire scope of services and programming offered through each of our communities: the Down Syndrome Association of Central Ohio (DSACO), Adult Literacy Ohio, and Learning Aid Ohio. The ElevateDD name represents what drives our advocacy, education, and innovation: elevating the voices of people with developmental disabilities, elevating the needs of families, and elevating advocacy issues to leaders and decision makers.
Our roots began with DSACO, which was created to support families, promote community involvement, and encourage opportunities for people with Down syndrome. As we continued to innovate and identify additional needs of those who we serve, we expanded programming to offer statewide developmental disability services. This growth resulted in the formation of two additional communities: Learning Aid Ohio and Adult Literacy Ohio. ElevateDD, through its various communities, now serves people with developmental disabilities and their families throughout every county in Ohio.
POSITION OVERVIEW
The Coordinator, Medical Outreach strengthens DSACO's relationships with healthcare professionals, medical systems, universities, and community partners so people with Down syndrome and their families can access current, accurate, compassionate, and accessible health information. The role connects families to medical resources, supports healthcare education, and helps ensure DSACO remains a trusted partner within the Down syndrome medical community.
This position maintains a consistent presence with medical partners, coordinates the Medical Advisory Committee, responds to family healthcare-navigation needs, and supports medical education and outreach initiatives. The role works within approved organizational guidance and escalates clinical, safety, privacy, legal, or high-risk concerns to the appropriate leader.
PRIMARY RESPONSIBILITIES
Medical Partnerships & Community Outreach
Maintain a regular presence with Nationwide Children's Hospital's Down Syndrome Program and support DSACO resource navigation, referrals, and family connection.
Build and maintain relationships with physicians, nurses, genetic counselors, social workers, hospitals, clinics, universities, and other healthcare partners.
Provide healthcare professionals with current Down syndrome information, referral materials, and organizational resources, including materials that are accessible to diverse families.
Coordinate the DSACO Medical Advisory Committee, including member recruitment, meeting logistics, communication, priorities, and follow-up.
Family Navigation & Medical Education
Respond to family inquiries about physicians, healthcare services, and medically related resources, and connect families to appropriate organizational and community supports.
Coordinate educational sessions, webinars, and trainings with healthcare professionals based on family needs and emerging health topics.
Support new and expectant parent services by connecting families and staff with accurate diagnosis, healthcare, early-intervention, and specialty-care resources.
Coordinate healthcare content and speakers for the Adult Conference and other DSACO programs, trainings, or community education opportunities.
Research, Communications & Program Administration
Monitor and share relevant local, state, and national Down syndrome research, medical guidance, and healthcare resources.
Develop medical outreach content for newsletters, research updates, e-blasts, educational materials, and other approved communications.
Maintain accurate outreach records, referral documentation, partner contacts, meeting notes, participation data, and program updates.
Support medical outreach grant and funding opportunities by contributing program information, outcomes, partnership context, and reporting documentation.
Participate in medical outreach networks and collaborate with Down syndrome organizations and other partners to strengthen resources and promising practices.
This position description identifies the primary responsibilities and expectations of the role and is not intended to be an exhaustive list of all duties. Responsibilities, priorities, and reporting relationships may be modified based on organizational needs, strategic priorities, funding, and business necessity. Nothing in this position description alters the at-will nature of employment or creates an employment contract.
BENEFITS
8 paid holidays + paid winter break from December 24th through January 1st
Hybrid work schedule
403(b) with 3% employer match after 6 months
OTHER DETAILS
Smart casual dress code
Flexible work environment and schedule
9:00AM-5:00PM work schedule
HOW TO APPLY
Don’t meet every qualification? Studies have shown that women, communities of color, and other historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. ElevateDD is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe in the value of different experiences, skills, and voices in strengthening our work and achieving our mission. We also strive to have our team reflect the rich ethnic, racial, and socioeconomic diversity of our state. So, if you’re excited about this role and our mission, we strongly encourage you to apply, even if your experience doesn’t align perfectly with every qualification in the job description. You may be just the right candidate for this or other roles!
Interested candidates should submit resume and cover letter to the attention of Serra Marshall, HR Manager, at smarshall@elevatedd.org
We look forward to hearing from you!
Full Job Description: Coordinator, Medical Outreach
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Status: Full-time, Exempt
Pay Band / Range: $60,000-$76,000
ORGANIZATION OVERVIEW
ElevateDD is a platform dedicated to statewide advocacy work created to represent the entire scope of services and programming offered through each of our communities: the Down Syndrome Association of Central Ohio (DSACO), Adult Literacy Ohio, and Learning Aid Ohio. The ElevateDD name represents what drives our advocacy, education, and innovation: elevating the voices of people with developmental disabilities, elevating the needs of families, and elevating advocacy issues to leaders and decision makers.
Our roots began with DSACO, which was created to support families, promote community involvement, and encourage opportunities for people with Down syndrome. As we continued to innovate and identify additional needs of those who we serve, we expanded programming to offer statewide developmental disability services. This growth resulted in the formation of two additional communities: Learning Aid Ohio and Adult Literacy Ohio. ElevateDD, through its various communities, now serves people with developmental disabilities and their families throughout every county in Ohio.
POSITION OVERVIEW
The Manager, Community Impact & Innovation leads the development, growth, and continuous improvement of DSACO’s community-facing initiatives across the lifespan. The role is responsible for strengthening and scaling existing programs, identifying opportunities for new initiatives, and translating community needs, member and self-advocate feedback, participation data, and strategic priorities into responsive, sustainable approaches that expand DSACO’s reach and impact. The Manager also helps move promising ideas from concept to implementation, build partnerships, and develop models that can grow over time.
This position also leads volunteer engagement as a key part of DSACO’s community impact strategy. The Manager identifies meaningful volunteer roles, supports recruitment and onboarding, develops volunteer leaders, and creates clear systems that allow volunteers to strengthen programs and extend organizational capacity. Working across teams and with families, self-advocates, volunteers, and community partners, the Manager helps ensure initiatives are accessible, inclusive, coordinated, sustainable, and aligned with ElevateDD’s broader mission and strategic direction.
PRIMARY RESPONSIBILITES
Community Initiatives, Innovation & Growth
Lead the development, growth, coordination, and continuous improvement of DSACO community-facing initiatives across the lifespan.
Strengthen and scale existing programs and identify opportunities for new initiatives, partnerships, and service models that expand reach, participation, and community impact.
Move promising ideas from concept to implementation by developing pilot initiatives, testing new approaches, evaluating results, and building sustainable models for growth.
Volunteer Engagement & Community Capacity
Lead DSACO’s volunteer engagement strategy as a core component of community impact, program growth, and organizational capacity.
Identify meaningful volunteer roles across programs and initiatives and support volunteer recruitment, onboarding, training, communication, recognition, and ongoing engagement.
Develop volunteer leaders and create clear systems that enable volunteers to take meaningful ownership of activities, events, peer connections, and other community initiatives.
Partner with staff to ensure volunteers are appropriately prepared, supported, and integrated into programs in ways that strengthen quality, sustainability, and the experience of families and self-advocates.
Community Impact & Continuous Improvement
Create consistent feedback loops that elevate the perspectives of people with Down syndrome, families, caregivers, volunteers, and community partners.
Strengthen accessible, family-centered, inclusive, and culturally responsive practices across community-facing programs, initiatives, volunteer opportunities, and resources.
Identify opportunities to deepen engagement with current members while reaching new families, self-advocates, volunteers, and communities.
Strategy, Partnerships & Cross-Organizational Alignment
Advise the President & CEO on community strategy, program growth, innovation priorities, volunteer engagement, partnerships, staffing needs, and long-term initiative development.
Build and maintain relationships with schools, county boards, medical and therapy partners, community organizations, funders, advocacy groups, volunteers, and other partners supporting people with developmental disabilities.
Collaborate with advancement, communications, advocacy, finance, administration, data, and events staff to align community initiatives with fundraising, storytelling, reporting, outreach, volunteer engagement, and organizational priorities
This position description identifies the primary responsibilities and expectations of the role and is not intended to be an exhaustive list of all duties. Responsibilities, priorities, and reporting relationships may be modified based on organizational needs, strategic priorities, funding, and business necessity. Nothing in this position description alters the at-will nature of employment or creates an employment contract.
BENEFITS
16 Days PTO
8 paid holidays + paid winter break from December 24th through January 1st
Health, dental, & vision plans with immediate coverage
HSA account with employer contribution
Hybrid work schedule
403(b) with 3% employer match after 6 months
OTHER DETAILS
Smart casual dress code
Flexible work environment and schedule
9:00AM-5:00PM work schedule
HOW TO APPLY
Don’t meet every qualification? Studies have shown that women, communities of color, and other historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. ElevateDD is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe in the value of different experiences, skills, and voices in strengthening our work and achieving our mission. We also strive to have our team reflect the rich ethnic, racial, and socioeconomic diversity of our state. So, if you’re excited about this role and our mission, we strongly encourage you to apply, even if your experience doesn’t align perfectly with every qualification in the job description. You may be just the right candidate for this or other roles!
Interested candidates should submit resume and cover letter to the attention of Serra Marshall, HR Manager, at smarshall@elevatedd.org
We look forward to hearing from you!
Full Job Description:Manager, Community Impact & Innovation
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